Global Privacy Policy

Star Labs, Ltd., a Delaware corporation (“Star Labs,” “Readz,” “we,” “us,” or “our”), operates the website www.readz.com and related domains (the “Sites”) and provides a SaaS digital publishing and design platform (together with the Sites, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you: • Visit our Sites • Create or administer an account • Use our Service • Interact with us for sales, support, or marketing 1. Scope and Roles For individuals who create accounts or interact directly with us, Star Labs acts as a data controller. For personal information uploaded to the Service by our business customers (e.g., publication content, forms, subscriber lists), Star Labs acts as a data processor on behalf of the customer. In those cases, the customer’s privacy policy governs how that data is collected and used. 2. Information We Collect We collect the following categories of information: A. Information You Provide Directly • Name • Email address • Company name • Account credentials • Billing information (processed via payment providers) • Communications with us (support requests, sales inquiries) B. Account & Usage Information • IP address • Device type • Browser type • Operating system • Log data • Usage activity within the Service C. Cookies and Similar Technologies We use cookies, pixels, and similar technologies to operate, secure, and improve the Service. We use the following categories: • Strictly Necessary Cookies – required for security and core functionality • Functional Cookies – remember preferences and settings • Analytics Cookies – help us understand usage patterns • Marketing Cookies (where enabled) – measure campaign effectiveness You can manage cookie preferences through our cookie consent tool and your browser settings. Certain functionality may be limited if cookies are disabled. 3. How We Use Information We use personal information to: • Provide, maintain, and secure the Service • Process payments and manage subscriptions • Respond to support requests • Improve and develop features • Send administrative communications • Send marketing communications (where permitted) • Enforce our Terms of Service • Comply with legal obligations We do not sell personal information. 4. Legal Bases for Processing (UK, EU, EEA, Switzerland) Where applicable, we process personal information based on: • Performance of a contract • Legitimate interests (e.g., security, service improvement) • Consent (e.g., marketing) • Legal obligations You may withdraw consent at any time where processing is based on consent. 5. Sharing of Information We share personal information only with: • Payment processors • Cloud hosting providers • Analytics providers • Customer support platforms • IT and security service providers • Professional advisors (legal, accounting) All service providers are contractually obligated to protect personal information. We may disclose information: • To comply with law • To protect rights and security • In connection with a merger, acquisition, or business transfer We do not sell personal information. 6. Data Retention We retain personal information only as long as necessary to: • Provide the Service • Comply with legal obligations • Resolve disputes • Enforce agreements Marketing contact information is retained until you unsubscribe. Account data is retained during the subscription term and for a reasonable period thereafter for compliance and audit purposes. 7. International Data Transfers We may transfer personal information to the United States and other countries where we or our service providers operate. Where required by law for transfers from the UK, EU, EEA, or Switzerland, we rely on approved transfer mechanisms such as: • Standard Contractual Clauses (SCCs) • The UK Addendum (where applicable) We implement appropriate safeguards consistent with applicable law. 8. Security We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No system can guarantee absolute security. If you believe your account has been compromised, please contact us at privacy@readz.com. 9. Your Rights (UK, EU, EEA, Switzerland) Subject to applicable law, you may have the right to: • Access your personal information • Correct inaccurate information • Request deletion • Restrict processing • Object to processing • Data portability To exercise these rights, contact: privacy@readz.com. You may also lodge a complaint with your local supervisory authority. 10. California Privacy Notice This section applies to California residents. Categories of Personal Information Collected: • Identifiers (name, email, IP address) • Account credentials • Commercial information (subscription details) • Internet or network activity • Communications Business Purposes: • Provide and secure the Service • Customer support • Analytics and product improvement • Marketing (where applicable) • Legal compliance We do not sell personal information. California residents may request: • Access to personal information • Deletion of personal information • Correction of inaccurate information Requests may be submitted to: privacy@readz.com. We will verify requests as required by law. 11. Children’s Privacy The Service is not intended for children under 13 (or higher age where required by local law). We do not knowingly collect personal information from children. 12. Changes to This Policy We may update this Policy from time to time. If we make material changes, we will post the updated version on our Site and update the “Last Updated” date. Continued use of the Service after changes become effective constitutes acceptance of the revised Policy. 13. Contact Us Star Labs, Ltd. 5627 Kanan Road, Suite 430 Agoura Hills, CA 91301 USA Email: privacy@readz.com