Frequently Asked Questions
Can I use my own URL and not .readz.com?
Yes, you can use your own custom URL. More here about how to setup a custom URL with Readz.
Who hosts the content that I build on Readz?
All content created on Readz is hosted by Readz. Readz is always updating to stay current with the latest browsers, devices, and operating systems. This ensures your Readz projects have the most up-to-date code, which includes the latest features and optimizations, as well as utilizing our powerful server and our Content Delivery Network (CDN) for a more accessible global presence. Read more about hosting on Readz.
Can I use my own fonts in Readz?
Readz has integrations with Google fonts and Typekit fonts. More here about setting up fonts.
If there is a branded font file that you own, and it’s in a safe for web format, installing it to your Readz publication is possible as well, you find more information here.
Do I need to know HTML to use Readz?
It is not required to know HTML, or any other programming language, to use Readz. Readz is a drag-and-drop based system with a user-friendly UI to help you design your content experience!
How much does Readz cost?
Please contact sales for any pricing inquiries.
How can I get some help creating a project?
If you need any help creating your project, please reach out to sales. Alternatively, if you add a new project, you can request guidance on getting started with your project. Fill out the survey and we will get in contact with you. You can also contact sales for any project inquiries.
Can I embed my Readz content on my own website?
Yes, absolutely. We provide you with the possibility to embed your content on your own website or webpages. Please find more information here.
What software do I need to download to use Readz?
You do not need to download or install any software to create content with Readz. To build on Readz, an up-to-date version of Chrome or Safari is required.
What’s the best way to optimize my SEO?
Ensure your URL is set to allow search engine indexing. Go to preferences, and under the URL setting is where you can see this setting. Using our SEO Setting option in the Readz editor, you should set a description to each page. The description should be relevant to the content in the article, focusing on using keywords for your industry most relevant to the content in the article. Using our Project Media Library, we can add descriptions to the images used on our pages. Search engines will read these descriptions, so using relevant keywords in the descriptions will help with SEO here.

For more information about how to optimize your SEO settings, please go here.

How does analytics work in Readz?
When someone visits a Readz page, our platform immediately receives these requests and we can track usage and traffic data for content 'at the source'. This data is then displayed in the graphs and tables in the analytics tab in Readz.
Why do I see different results in Google Analytics and Readz analytics?
Google Analytics can be added to your Readz URL by inputting the Google Analytics ID in the Readz preferences. Once the ID is set, Google Analytics will start monitoring traffic to your URL. The method used to track this traffic, page views and sessions, is controlled by Google in this case. Sessions are defined by Google here and pageviews are defined by Google here.

Readz analytics behaves in a similar way as far as how sessions and pageviews are defined. However, the main difference is the type of control Readz has when pageviews and sessions are counted.

When someone visits a Readz page, we are actually receiving the request from the user. Readz analytics performs this way is to get a much more accurate picture of true hits on the servers in relation to visits. Every time a page is loaded, all that data must be served from a Readz server which we consider viewing the content. This data is then displayed in the graphs and tables in the analytics tab in Readz.

Since Google does not actually host the content, Google analytics does not receive these request, they have to add a Javacode snippet to measure these requests and traffic data. The issue with this method is that often that snippet of Javacode cannot do its job because of misconfigurations, ad blockers etc.
How do I cancel my account?
To cancel your account, log into the Readz editor by going to readz.com then login. Once in the editor, from your name drop-down, select account info. Click on the account you wish to cancel. On the left panel, you’ll see the option to cancel your billing. If you need help, please reach out to our support team.
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